Job in Motihari | Office Job in Motihari | Back Office Job- Jobdham.com
Job Title: Operations Executive
Location: Motihari, Bihar
Company: Flipkart
Department: Back Office
Employment Type: Full-Time, On-Roll
About Flipkart:
Flipkart is India’s leading e-commerce marketplace with a mission to create a world-class shopping experience for every Indian. We are known for our customer obsession, innovative technology, and dynamic logistics network. Join us to be part of a company that’s shaping the future of retail.
Role Overview:
As an Operations Executive in Motihari, you will be responsible for managing the day-to-day logistics and delivery operations at our Flipkart hub. You will ensure smooth last-mile delivery, team coordination, and service excellence to ensure timely order fulfillment.
Key Responsibilities:
- Oversee day-to-day operations of the delivery hub
- Manage and coordinate with Delivery Partners and support staff
- Ensure timely dispatch and delivery of customer orders
- Monitor performance metrics (TAT, NDR, Delivery success rate, etc.)
- Implement SOPs and ensure compliance with Flipkart standards
- Resolve operational challenges and escalations on-ground
- Ensure proper inventory handling, inward/outward, and return processing
- Coordinate with central teams for smooth process flow
- Maintain records and reports as required
Qualifications & Skills:
- 12th or Graduate in any discipline
- Good understanding of local geography (Motihari and nearby areas)
- Proficiency in MS Excel
- Ability to work under pressure and manage a fast-paced environment
- Strong problem-solving and communication skills
What We Offer:
- Competitive salary and performance-based incentives
- Health and wellness benefits
- On-the-job training and career development
- Opportunity to be part of India’s largest e-commerce ecosystem
Location:
Flipkart Delivery Hub, Motihari, Bihar