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Primary Responsibilities:
- Daily field visit to Customer (groups) to conduct Borrower Eligibility Test (BET) to check.
- Update BET details / findings in BET tool, this also includes;
- Appraise credit manager / RM of any ring leaders, dummy customers and possible fraud events identified during field activities for necessary action.
- Physical File Verification with system / Mobile APP – Cross checking of entry done in system with application form details of each member via KYC detail, family details, existing loan details&activity
- Entering visit details on a day to day basis in SLI Officer Monitoring System/or any other system/ Mobile APP.
- Additional Responsibilities:
- Load Sharing of other locations for conducting BET in time of high volumes or any other reasons as per instructions of Credit Manager.
- Cross Verification of certain track from different MFIs on case to case basis.
- Accompanying Credit Manager for post disbursement visits, if required
- Advance planning with business team on groups to be visited per week.
- Feedback to Credit Manager about geography, negative area, com competition presencepetition presence, customer quality, market trends in terms of launch of new products by
- customer quality, market trends in terms of launch of new products by competitors, change in their sourcing / appraisal process etc.
- Other activities such as post approvals visits, recovery visits along with sales Officer, preparation of MIS or any other as informed time to time.
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