jobdham.com Goa, KOTAK MAHINDRA BANK KOTAK MAHINDRA BANK

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NAME OF POST       

Service Delivery Officer-Branch Banking Goa 2024.

POST DATE

APR-2024

DISCRIPTION 

This is requirement of Service Delivery Officer-Branch Banking in Goa. They interested candidate are applying this job should have Bachelor’s Degree. Excellent communication skills with customer service orientation.  Apply now click here .

Service Delivery Officer

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Primary Responsibilities:

  • Handling personalized service requests of customers.
  • Generation of timely business MIS.
  • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
  • Coordination with CPC/RPC/Investment desks for account opening of customers.
  • Managing complaints of customers and ensuring their resolution within TAT. 
  • Additional Responsibilities:
  • Developing and maintaining banking relationships with a select group of high net worth customers
  • Excellent communication skills with customer service orientation
  • Courteous and polite.
  • Good knowledge of Microsoft excels.Understanding of banking norms and processes.

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