IDFC FIRST BANK -

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Banker-Customer Experience- Delhi

Description

This is Requirement of IDFC FIRST Bank Banker-Customer Experience in Delhi India. Any candidate are interested in this job should have Graduate Degree. Having 2 to 5 years of relevant experience in Banking or allied Business.

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Job Details

DesignationBanker-Customer Experience
Office LocationDelhi, India
Employee TypePermanent
Experience Range0- 2 years
Posted OnMay 14 2024

Requirements

RequirementDetails
Educational QualificationsAny Graduated Degree
Experience0 to 2 years in banking operations
Key Performance IndicatorsStrong attention to detail, compliance orientation
Required SkillsExcellent Communication. Hard & Smart Working

Additional Details

InformationDetails
Group CompanyIDFC FIRST Bank
Contract TypePermanent – Sales Vertical
TravelNot Required
VehicleNot Required

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Primary Responsibilities

ResponsibilityDescription
Form / Documentation CheckingDaily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
Deliver business target assigned as per performance score card.
Giving the client need based product solutions and, in the process, aligning client requirements with business specifics.
Assessing customer propensity and ensuring higher product penetration per relationship.
Referencing for more business from existing customers.
Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
Assist in closure of all observations on audit report.   
Perform audit and ensure compliance to internal and external regulations and guidelines.
Provide best in-class customer service to become their banking partner of choice.

Additional Responsibilities

  • Any other task assigned by senior from time to time.

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Disclaimer

The Requirement for All India Private Bank published in this Website is only for the immediate Information to the Examinees and does not to be a constitute to be a Legal Document. While all efforts have been made to make the Information available on this Website as Authentic as possible. We are not responsible for any Inadvertent Error that may have crept in the Requirement being published in this Website and for any loss to anybody or anything caused by any Shortcoming, Defect or Inaccuracy of the Information on this Website.

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