Sales Manager |
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Primary Responsibilities:
- Lead and guide a team of sales managers and acquisition managers in designated areas for Salary Account acquisition
- Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage
- Oversee the activation and usage of Salary Accounts, meeting assigned activation targets
- Educate and update team members on Salary Account products to maintain product knowledge
- Promptly address customer queries related to Salary Accounts for high satisfaction levels
- Optimize team staffing to minimize attrition and ensure operational efficiency
- Manage operations with a customer-centric approach, focusing on Salary Account holders’ needs
- Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback
- Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing
- Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets
- Additional Responsibilities:
- Any other task assigned by senior from time to time.
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