Customer Service |
IMPORTANT LINKS |
|
APPLY ONLINE |
REGISTRATION | LOGIN |
DOWNLOAD OFFICIAL NOTIFICATION |
CLICK HERE |
READ OFFICIAL NOTIFICATION |
CLICK HERE |
APPLY NOW |
CLICK HERE |
JOIN OUR WHATSAPP GROUP |
CLICK HERE |
WHO CAN APPLY THIS |
CLICK HERE |
CLICK HERE TO SIGN TO FB GROUP
|
DISCLAMAIR:- The Requirment for All India Private Bank published in this Website is only for the immediate Information to the Examinees an does not to be a constitute to be a Legal Document. While all efforts have been made to make the Information available on this Website as Authentic as possible. We are not responsible for any In advertent Error that may have crept in the Requirment being published in this Website and for any loss to anybody or anything caused by any Shortcoming, Defect or Inaccuracy of the Information on this Website |
Primary Responsibilities:
- Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
- Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement.
- Develop service procedures, policies and standards. Analyze MIS and enhance productivity and keep accurate records and document customer service actions and discussions.
- Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment.
- Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Control resources and utilize assets to achieve qualitative and quantitative targets.
- The goal is to enhance Service quality and the level of Customer focus in the organization. Also, manage employee morale and engagement levels so that Capital First is able to provide best in class service to its customers to increase Customer satisfaction, loyalty and retention.
- Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.
- Explore business opportunities and faster resolution time with appropriate close looping.
- Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively.
- Improving brand image on complaints and grievance handling mechanism.
- Additional Responsibilities:
- Any task assigned by senior to complete time to time.
for the job in Bihar contact us on the website form link https://docs.google.com/forms/d/e/1FAIpQLSdfkv2AZcuNC2N7isCg6THXgpGuetkndAN9mgqCn_6xHFjtZQ/viewform
Fill the form and go to contact us section and fill the detail on the above given link . we will help you to provide the all type of job in Bihar.
for extra vacancies check our website https://jobdham.com/ go to the Bihar section you will all latest information .
BIHAR all job page link = https://jobdham.com/index.php/category/all-private-job-in-bihar/
HDFC bank job LInk = https://jobdham.com/index.php/category/hdfc/ / https://jobdham.com/index.php/category/all-private-job-in-bihar/