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NAME OF POST       

IDFC FIRST Bank Digital Experience Manager Maharashtra 2024

POST DATE APR-2024
DISCRIPTION 

This is vacancy of Digital Experience manager, Technology, Analytics & Digital Banking. They candidate are interested in this job must have Graduate with BCA/BBA/B.tech/B.E, Post-Graduate with M.Tech/PGDM  Apply now click here .

Digital Experience Manager

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Primary Responsibilities:

  • Develop the operating plan for the UI/UX team and set goals and KPI’s.
  • Create storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas.
  • Develop visualisation of screens within a prototype framework and maintain documentation regarding style guidelines.
  • Design well thought-out user experience flows.
  • Report key performance indicators to the senior management.
  • Manage UI/UX support of multiple products in coordination with Product Manager.
  • Build page navigation buttons and search fields.
  • Identify and troubleshoot UX problems.
  • Adhere to the standards set by the bank and ensure consistency.
  • Act as the point of contact for the software development team, to ensure understanding of the product design and expected behaviour.
  • Coordinate, facilitate and execute user testing for both, to gather feedback & to better update designs.
  • Capture and share best-practice knowledge among the team.
  • Facilitate employee training sessions on UI/UX designs, flows etc…
  • Stay abreast with global market trends and competitor strategies in key markets.
  • Leverage in-house synergies through collaboration with internal stakeholders.
  • Create an environment that promotes collaborative learning and collective ownership of responsibilities.
  • Attract and retain best-in-class talent for key roles in their reporting structure.
  • Key Success Metrics: Portfolio Quality.
  • Additional Responsibilities:
  • Any task assigned by senior to complete time to time.

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