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Kotak Bank Relationship Manager Job in Bangalore Karnataka (July 2024)

Description:-

This is Requirement of Kotak Mahindra Bank Relationship Manager Job in Bangalore Karnataka India. The who candidate are interested in this job must have Any Graduated Degree. Having good communication skill.

POST:-

Relationship Manager- Karnataka

JOB WORK :- A Relationship Manager is a pivotal role in many industries, especially in banking, finance, and client-based businesses. Here’s an overview of the typical responsibilities and skills associated with this role.

JOB DETAILS:-

POST-DATE 15/07/2024
 DESIGNATION Relationship Manager
 LOCATION Bangalore, Karnataka, India
 EXPERIENCE RANGE 1 to 2 years
 EMPLOYEE TYPE Permanent

 

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REQUIREMENT:-

RequirementDetails
Educational QualificationsAny Graduated Degree
Experience0 to 2 years in banking operations
Key Performance IndicatorsStrong attention to detail, compliance orientation
Required SkillsExcellent Communication. Hard & Smart Working

Additional Details

InformationDetails
Group CompanyKotak Mahindra Bank
Contract TypePermanent – Sales Vertical
TravelNot Required
VehicleNot Required

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Primary Responsibilities

RESPONSIBILITY DESCRIPTION
Form / Documentation Checking• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.
• This skill will also do sales with assigned customer based mapped to them.
• Measure of outcomes – NPS, Service Level, Service Quality and Sales.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Additional Responsibilities

  • Any other task assigned by senior to from time to time.
  • Excellent Communication Skills

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Disclaimer

The Requirement for All India Private Bank published in this Website is only for the immediate Information to the Examinees and does not to be a constitute to be a Legal Document. While all efforts have been made to make the Information available on this Website as Authentic as possible. We are not responsible for any Inadvertent Error that may have crept in the Requirement being published in this Website and for any loss to anybody or anything caused by any Shortcoming, Defect or Inaccuracy of the Information on this Website.

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